Privacy Policy.
Effective date: April 1, 2025 · Kassa Software Inc.
Kassa Software Inc. ("we", "us", or "our") operates SplitNPay ("Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service you agree to the practices described here.
1. Information We Collect
Information you provide directly:
- Your name and email address when creating or joining a split
- Payment details (card number, expiry, CVC) — handled entirely by Stripe; we never see or store raw card data
- Wallet top-up amounts and transaction history
- Messages sent via our contact form
Information collected automatically:
- IP address and browser/device type for security and fraud prevention
- Session activity logs (pages visited, actions taken) to operate and improve the Service
2. How We Use Your Information
- To process and manage group payment sessions
- To operate and secure your wallet
- To send OTP verification codes and payment receipts to your email
- To respond to support requests and contact form submissions
- To detect and prevent fraud or abuse
- To comply with legal obligations
We do not sell your personal information to third parties. Ever.
3. Payment Processing
All payment processing is handled by Stripe, Inc. Stripe collects and processes your card details directly under their own Privacy Policy. We receive only a tokenised payment method reference — never your raw card data.
4. Email Communications
We use Resend to deliver transactional emails such as OTP codes and receipts. These are strictly operational — we do not send marketing emails unless you explicitly opt in.
5. Data Retention
- Session and participant data is retained for 90 days after a session closes, then deleted
- Wallet and transaction records are retained for 7 years to meet financial compliance requirements
- OTP codes are deleted immediately after use or expiry
- Contact form submissions are retained for up to 2 years
6. Cookies & Local Storage
SplitNPay does not use tracking cookies. We use browser localStorage solely to store your wallet device-trust token (a temporary credential valid for 24 hours) so you don't have to re-verify your wallet on every visit from the same device.
No third-party advertising or analytics cookies are set.
7. Sharing Your Information
We share your data only with:
- Stripe — to process payments
- Resend — to deliver transactional emails
- Amazon Web Services — to host and store application data
- Law enforcement or regulators when required by law
All service providers are contractually bound to protect your data and use it only for the purposes we specify.
8. Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to or restrict certain processing
To exercise any of these rights, email us at support@splitnpay.io. We will respond within 30 days.
9. Security
We use industry-standard security measures including HTTPS encryption, hashed OTP codes, short-lived JWT tokens, and strict access controls on our infrastructure. No method of transmission over the internet is 100% secure, but we take every reasonable precaution.
10. Children
SplitNPay is not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted data to us, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version here with an updated effective date. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
12. Contact
Questions about this policy? Reach us at support@splitnpay.io or via our contact page.
© 2026 Kassa Software Inc. All rights reserved.